Application Support Engineer

Ready to take on a new challenge and work with innovative technologies that impact millions globally? This is your opportunity to shine as a Application Support Engineer in a dynamic, remote-first environment that fosters growth and collaboration.

What’s in it for you?

• Opportunities for career growth through paid training, courses, and certifications.
• A diverse and supportive team with global collaboration.
• Exposure to cutting-edge technologies and fast-paced projects.

Your Role

• Manage development tasks and write reusable, reliable code.
• Troubleshoot and resolve bugs by analyzing logs, traces, and metrics.
• Collaborate with cross-functional teams to improve internal processes.
• Support cloud-based SaaS products and participate in retrospectives.
• Continuously learn new tools and techniques to refine your skills.

What You’ll Need

• BSc in IT or equivalent experience.
• Level 3/4 support expertise with tools like ServiceNow or similar.
• Proficiency in REST, HTTP, SQL, and tools like Postman and JMeter.
• Basic knowledge of ASP.NET and the ability to read and understand code.
• Familiarity with cloud services (Azure preferred) and DevOps practices.
• A proactive approach to problem-solving with strong communication skills.
• Flexibility to work shift rotations, including nights and weekends.